The right information.
At the right time.
In the right format.
Outstanding communication during dispatch
Communication is your decisive factor in shipping. With our shipping solution you can proactively keep your customers up to date with automated status messages as SMS or e-mail. 85% of customers click on the tracking link. Create a continuous and consistent brand communication in shipping with a tracking page in the shop's own design. Your customers will thank you for it.
Optimize customer support efficiency
Your customer wants to know where their parcel is at all times. Your customer will be informed in real-time by automated and proactive notifications about the shipment status. This can reduce your customer service requests by up to 30 %. This significantly reduces customer support efforts and ensures a high level of customer satisfaction.
Customer success story
Juniqe: Optimal shipping experience, optimal shipping communication
The on-demand art shop produces individual products for its customers. That takes time. That's why the company relies on continuous communication during production and shipping. Learn how Juniqe perfects the art of contact with Seven Senders.Read full story
Our Platform - All services at a glance
Achieve seamless customer communication - use the following services
Send fully automated proactive status updates during shipping. Keep your customers up to date with the latest updates.
Keep your customers informed about the shipping status with a tracking page in the shop's own design.
Detect irregularities in the shipping process before your customer does. All information flows together in monthly reports.
Use local shipping as a competitive advantage. Increase customer satisfaction and save costs. Benefit from the best local service at the best price.
Integrate our Return portal into your customer account. This not only provides you with the best returns solution, but also another touchpoint with your customers.
Protect yourself from unexpected costs with our insurance solution. An assigned contact person will answer all your questions about complaints.
Make everyday life easier for your customer service and operations staff with our search engine for all information on individual shipments. Create the information basis for optimal decisions.