Customer Communication

The right information.
At the right time.
In the right format.

Outstanding communication during dispatch

Communication is your decisive factor in shipping. With our shipping solution you can proactively keep your customers up to date with automated status messages as SMS or e-mail.

85% of customers click on the tracking link. Create a continuous and consistent brand communication in shipping with a tracking page in the shop’s own design. Your customers will thank you for it.

Optimize customer support efficiency

Your customer wants to know where their parcel is at all times. Your customer will be informed in real-time by automated and proactive notifications about the shipment status.

This can reduce your customer service requests by up to 30 %. This significantly reduces customer support efforts and ensures a high level of customer satisfaction.

Customer success story Juniqe: Optimal shipping experience, optimal shipping communication

The on-demand art shop produces individual products for its customers. That takes time. That’s why the company relies on continuous communication during production and shipping. Learn how Juniqe perfects the art of contact with Seven Senders.

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Our Platform - All services at a glance

Achieve seamless customer communication - use the following services

Optimize customer communication now

Do you need seamless customer communication during shipment?

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How to take your shipping to the next level with Seven Senders

Optimize your Europe-wide shipping

With our carrier network, you achieve maximum flexibility with minimum complexity and serve every European market in a short time. You benefit from the strengths of the individual carriers - everything from a single source.

Reach customers Europe-wide

Use data to optimize processes

Gain insight into the performance of your entire supply chain and increase the significance of your reports through harmonized data across all carriers. Optimize your shipping on the basis of numerous evaluation options.

Data-based optimization of the shipping process
Ensure the best possible shipping performance!

Benefit from our international solutions

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