Customer Communication

The right information
at the right time
with proactive customer communication

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Outstanding customer communication during the delivery process

Communication is your decisive factor in the delivery process. With our shipping solution, you can proactively keep your customers up to date with automated status messages about the delivery status as e-mail. 85% of customers click on the tracking link. Create a continuous and consistent brand and customer communication during the delivery process with a tracking page in the shop's own design. Your customers will thank you for it.

Optimize customer support efficiency

Your customer wants to know where their parcel is at all times. Your customer will be informed about the delivery status in real-time by automated and proactive notifications. This can reduce the customer service requests about the delivery status by up to 30 %. This significantly reduces customer support efforts and ensures a high level of customer satisfaction.
Customer success story Optimal shipping experience, optimal communication about the delivery status

The on-demand art shop produces individual products for its customers. That takes time. That’s why the company relies on continuous customer communication during production and shipping. Learn how Juniqe perfects the art of customer communication with Seven Senders.

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Our Platform - All services at a glance

Achieve seamless customer communication - use the following services

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Do you need seamless customer communication during shipment?

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Learn more about our range of services

How to take your shipping to the next level with Seven Senders

Optimize your Europe-wide shipping

With our carrier network, you achieve maximum flexibility with minimum complexity and serve every European market in a short time. You benefit from the strengths of the individual carriers - everything from a single source.

Reach customers Europe-wide

Use data to optimize the delivery process

Gain insight into the performance of your entire supply chain and increase the significance of your reports through harmonized data across all carriers. Optimize your delivery process on the basis of numerous evaluation options.

Data-based optimization of the shipping process
Ensure the best possible shipping performance!

Benefit from our international solutions

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