The right information
at the right time
with proactive customer communication
Outstanding customer communication during the delivery process
Communication is your decisive factor in the delivery process. With our shipping solution, you can proactively keep your customers up to date with automated status messages about the delivery status as SMS or e-mail. 85% of customers click on the tracking link. Create a continuous and consistent brand and customer communication during the delivery process with a tracking page in the shop’s own design. Your customers will thank you for it.
Communication is your decisive factor in the delivery process. With our shipping solution, you can proactively keep your customers up to date with automated status messages about the delivery status as SMS or e-mail. 85% of customers click on the tracking link. Create a continuous and consistent brand and customer communication during the delivery process with a tracking page in the shop’s own design. Your customers will thank you for it.
Optimize customer support efficiency
Your customer wants to know where their parcel is at all times. Your customer will be informed about the delivery status in real-time by automated and proactive notifications. This can reduce the customer service requests about the delivery status by up to 30 %. This significantly reduces customer support efforts and ensures a high level of customer satisfaction.
Your customer wants to know where their parcel is at all times. Your customer will be informed about the delivery status in real-time by automated and proactive notifications. This can reduce the customer service requests about the delivery status by up to 30 %. This significantly reduces customer support efforts and ensures a high level of customer satisfaction.
The on-demand art shop produces individual products for its customers. That takes time. That’s why the company relies on continuous customer communication during production and shipping. Learn how Juniqe perfects the art of customer communication with Seven Senders.
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Achieve seamless customer communication - use the following services
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Talk to us!How to take your shipping to the next level with Seven Senders
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