The smartest way to optimize your shipping process
Competitive advantage through data evaluation
Use our BI engine to optimize your delivery process and performance in terms of carrier selection, delivery times, and services to differentiate yourself from the competition. Use our pre-built supply chain dashboards to keep track of harmonized data on all carriers down to shipment level. Use it to analyze carrier performance by postcode or weekday, for example, or compare it with other providers or agreed delivery times. Logistics optimization can be that easy!
Optimized shipping processes with advanced analyses
Our ready-made analyses form the basis, even if each supply chain is unique. Take advantage of the extension feature of our logistics software and create dashboards and reports that are tailored to your specific challenges. This enables you to monitor your shipping process in a targeted manner. If you wish, you can automatically receive various reports on a daily basis that replace time-consuming manual analysis processes in your teams. Customizable order and shipment alerts in our logistics software inform you of irregularities. This enables you to react quickly at any time and control both your internal and external communication without delay.
EMP, Europe’s leading e-commerce company in rock and entertainment merchandising, has ambitious growth plans. Seven Senders has found a way to optimize its logistics and carrier operations. Read how EMP brings together tracking information from different carriers thanks to the logistics software of Seven Senders to provide a centralized view of delivery speeds.
Our Platform - All Services at a Glance
With a solid database for an optimal shipping process - use the following services
Use our BI solution for an end-to-end process analysis as well as individual dashboards and reports. Identify possible potentials for your shipment by monitoring the performance of your carriers.
Make your dashboard data available to your customers via a tracking page in your shop design.
Send fully automated proactive status updates during shipping. Keep your customers informed at all times.
Use local shipping as a competitive advantage. Increase customer satisfaction and save costs. Benefit from the best local service at the best price.
Integrate our Return portal into your customer account. This not only provides you with the best returns solution, but also another touchpoint with your customers.
Protect yourself from unexpected costs with our insurance solution. An assigned contact person will answer all your questions about complaints.
Make everyday life easier for your customer service and operations staff with our search engine for all information on individual shipments. Create the information basis for optimal decisions.