Connect through the central API and gain access to the Delivery Platform
Enhance your shipping portfolio with additional services
Use our search engine for all information on shipments.
Communicate and interact with recipients
Keep your customers up to date with a tracking page.
Clear overview of your shipping process
Our insurance solution for all your parcels
Maximum convenient returns for your customers
Optimize shipping across Europe & the UK
Benefit from a cost-effective customs solution
Work with local delivery partners across Europe
Offset your transport related emissions
Save money and increase your NPS
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Let your customers create return labels as needed. Costs are only incurred for return labels used.
Increase your customer repeat purchase rate. Initiate refunds as soon as the return order is handed in at the drop-off point.
Enable your customers to generate their return label with a few clicks via the Return Portal. Send proactive, fully automated status updates on the return and keep your customers up to date. Offer the best return experience for your customers and increase the re-purchase rate through a transparent returns process!
With the connection to our delivery platform, our solutions and services for the perfect return are directly available to you. Get access to our local carrier network and work with the best carriers for your returns! Your advantage: one contact for the entire process: Seven Senders.
Offer your customers a seamless and simple returns process - no matter which country they are in. Integrate the Return Portal into your shop system and adapt it individually to your corporate design. Our returns solution is automatically available in 16 languages - so you have one solution for all countries you deliver to!
Your customer logs in to the Return Portal with their email address and order number.
The customer can print the return label directly. The overview describes the next steps in the returns process.
The customer will receive confirmation of the return and the refund will be initiated.
With the tracking page, customers can see the status of the return from drop-off to the warehouse.
After the return parcel has been processed in the warehouse, your customers are proactively informed about the successful return.
*based on a 16.5% return rate and label in a box costs of 9 cents per label
Convenient returns solution
Extend the returns experience with our additional services to help you grow, scale and provide the perfect returns experience for your customers
Send fully automated, proactive status updates to inform your customers about their delivery throughout the entire process.
Keep your customers up to date on the shipping status with a tracking page in your shop's design.
Detect irregularities in the shipping process before your customer does. All information is consolidated in monthly reports.