Connect through the central API and gain access to the Delivery Platform
Create labels and optionally ship CO2-neutrally
Use our search engine for all information on shipments.
Communication and interaction with the recipients
Keep your customers up to date with a tracking page.
Clear overview of your shipping process
Our insurance solution for all your parcels
Maximum convenient returns for your customers
Conquer new and existing markets with the highest customer satisfaction
Benefit from less complexity and an optimal carrier mix.
Combine the strengths of all carriers in Europe.
Guarantee continuous contact with your customers.
Improve your shipping processes with data.
Find insights from e-commerce and logistics.
Get exclusive knowledge from our experts.
Get updates from the carriers on the current situation.
Let your customers create the return label as required. Costs are only incurred for used return labels!
Increase the repeat purchase rate of your customers! Refund the costs as soon as the return is handed in at the drop-off point.
Enable your customers to generate their return label with a few clicks via the Return Portal. Send proactive, fully automated status updates on the return and keep your customers up to date. Offer the best return experience for your customers and increase the re-purchase rate through a transparent returns process!
With the connection to our delivery platform, our solutions and services for the perfect return are directly available to you. Get access to our local carrier network and work with the best carriers for your returns! Your advantage: one contact for the entire process: Seven Senders.
Offer your customers a seamless and simple returns process - no matter which country they are in. Integrate the Return Portal into your shop system and adapt it individually to your corporate design. Our returns solution is automatically available in 14 languages - so you have one solution for all countries you deliver to!
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Your customer logs into the Returns Portal with their e-mail address and order number.
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The article and the reason for return are selected. A multiple selection is also possible.
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The customer can print the return label directly. The overview describes the next steps in the returns process.
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The customer will receive confirmation of the return and the refund will be initiated.
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With the tracking page, customers can see the status of the return, from drop-off to the warehouse.
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After the return parcel has been processed in the warehouse, your customers are proactively informed about the successful return.
*Assumption fashion industry with a 30% return rate and early stage reimbursement
Convenient returns solution
Extend the returns experience with our additional services to help you grow, scale and provide the perfect returns experience for your customers
Send proactive status updates fully automatically during the dispatch. This way you keep your customers always up to date.
Keep your customers up to date on the shipping status with a tracking page in the shop's own design.
Detect irregularities in the shipping process before your customer does. All information is consolidated in monthly reports.