The Seven Senders delivery platform

The one-stop solution for parcel shipping in Europe


Seven Senders handles the organization and implementation of your cross-border parcel shipping in Europe. Through the delivery platform, you get direct access to the best local carriers in Europe and additional services that make shipping processes faster, more effective, and more transparent. Together our services act as a powerful driver for your international business. Ask us about the best bundle solution for your cross-border shipping.


Overview

Connect & Ship

Connect via the central API and access the delivery platform

An intuitive interface gives you access to end-to-end parcel shipping, including all shipping services of the delivery platform. Optimize your shipping process and offer a local shipping experience tailored to the demands of your end customers. Increase conversion and retention while simultaneously optimizing your costs. Tap this potential to gain an advantage over the international competition.

Seven Senders connects you with more than 100 European last mile carriers that can meet the requirements of your target market to the letter. Through direct injection into the local delivery network, you save on delivery time and costs. Best of all, the same promise also applies to your return shipments.

Create

Create labels and optionally ship CO2-neutral

Use our API to connect to the Seven Senders delivery platform to transfer order and label data and generate all outbound and inbound labels. With our labels solution you gain access to all European carriers for easy entry into any target market Europe-wide.

7SGreen offsets the transport-related CO₂ emissions of your shipments. You support certified climate protection projects to offset emissions – for just 3 cents per shipment. You receive an annual certificate outlining your saved CO₂ emissions – without any administrative effort.

Engage

Communicate and interact with your customers

Just a few clicks: your own, mobile-optimized tracking page in your shop design. Our figures show that on average, 80% of customers visit mobile tracking pages. Answer your customers’ most important question right here: when will my shipment arrive? Leverage this phase of the shipping process to drive customers back to your shop for upselling and customer retention.

Include the embedded widget on your website to provide your customers excellent tracking. Whether it’s shipment status updates, notification of the expected delivery time, or information on products from your online shop: you decide how you inform your customers during shipping.

Create tracking pages as well as widgets in your corporate design. Use our extensive and easy-to-use WYSIWYG editor. No longer dependent on developer resources, you can change your tracking page at any time.

Just a few clicks: your own, mobile-optimized tracking page in your shop design. Our figures show that on average, 80% of customers visit mobile tracking pages. Answer your customers’ most important question right here: when will my shipment arrive? Leverage this phase of the shipping process to drive customers back to your shop for upselling and customer retention.

Include the embedded widget on your website to provide your customers excellent tracking. Whether it’s shipment status updates, notification of the expected delivery time, or information on products from your online shop: you decide how you inform your customers during shipping.

Create tracking pages as well as widgets in your corporate design. Use our extensive and easy-to-use WYSIWYG editor. No longer dependent on developer resources, you can change your tracking page at any time.

Reduce customer inquiries by up to 26 %. Send fully automated notifications based on all possible pre-defined delivery events such as “First Hub Scan” or “Delivered.” Inform your customers proactively and automatically about the status of deliveries during the entire shipping process.

Include the embedded widget on your website to provide your customers excellent tracking. Whether it’s shipment status updates, notification of the expected delivery time, or information on products from your online shop: you decide how you inform your customers during shipping.

Create your status messages easily and quickly using the WYSIWYG in the Visual Editor or use our HTML Editor for absolute flexibility when creating your notifications.

Reduce customer inquiries by up to 26 %. Send fully automated notifications based on all possible pre-defined delivery events such as “First Hub Scan” or “Delivered.” Inform your customers proactively and automatically about the status of deliveries during the entire shipping process.

Include the embedded widget on your website to provide your customers excellent tracking. Whether it’s shipment status updates, notification of the expected delivery time, or information on products from your online shop: you decide how you inform your customers during shipping.

Create your status messages easily and quickly using the WYSIWYG in the Visual Editor or use our HTML Editor for absolute flexibility when creating your notifications.

Control

Clear overview of your shipping process

Use the package search engine of our delivery platform and provide your operations or customer service teams with the perfect tool to track the path and history of each shipment. Whether you have questions about the order, the shipment, or the shipping status – in the Parcel Finder you will find detailed and clear information about the whole shipping process at a glance. You improve your ability to provide information to your customers and create an information basis for optimal decisions.

Use the data from our BI Engine for shipping process analysis to outperform the competition. With our Analytics product, you have all orders and shipments available at a glance. Make data-driven decisions in all areas by using custom dashboards and reports, for example, analyze performance by carriers’ transit times and delivery rates by zip code.

Immerse yourself in data-driven and intelligent logistics software and harness the power of a transparent supply chain. Create dashboards and reports customized to your specific challenges to enable individualized monitoring and analysis of your shipping process.

Usually, everything in logistics works as planned. If not, our system alerts you when irregularities occur in your processes. This way, you are informed about problems even before the customer notices. Define custom rules for automated reporting on unexpected events such as delays. Set up shipping data export from Analytics into your own BI solutions and expand your existing data with shipping information from all your carriers. This way you always have the best overview of your shipping processes.

Use the data from our BI Engine for shipping process analysis to outperform the competition. With our Analytics product, you have all orders and shipments available at a glance. Make data-driven decisions in all areas by using custom dashboards and reports, for example, analyze performance by carriers’ transit times and delivery rates by zip code.

Immerse yourself in data-driven and intelligent logistics software and harness the power of a transparent supply chain. Create dashboards and reports customized to your specific challenges to enable individualized monitoring and analysis of your shipping process.

Usually, everything in logistics works as planned. If not, our system alerts you when irregularities occur in your processes. This way, you are informed about problems even before the customer notices. Define custom rules for automated reporting on unexpected events such as delays. Set up shipping data export from Analytics into your own BI solutions and expand your existing data with shipping information from all your carriers. This way you always have the best overview of your shipping processes.

Manage all important KPIs and data of your deliveries in one central place. The clear visulization enables an overview of the billing data or the partner interface. With our Communication Center, you never lose track of the entire shipping process.

Use the Invoice Data Dashboard and get an overview of all price details of your shipments – for every carrier you work with. This way, you add the cost dimension to the analysis of your parcel logistics. And it’s extremely uncomplicated because your analysis is integrated seamlessly into our Analytics Tool.

Protect

Our insurance solution for all your parcels

All your packages are insured throughout the delivery process with our insurance solution. Choose the insurance solution that fits the average value of your shipments: 50 / 500 / 750 euros.

Use our Claims Center for a minimal effort and simple processing of your refunds for damaged packages. Benefit from standardized claim forms for a simple and uniform process, a copy of the sales invoice is sufficient for the claim.

Return

Maximum convenient returns for your customers

Integrate our Return Portal in 16 languages into your shop and make it easy to return unwanted goods. Your customers print the return label themselves with a few clicks in our delivery platform’s Return Portal before bringing returns to a drop-off point. This saves you costs throughout the returns process.

The best thing about the simple returns solution: you increase customer satisfaction. Learn more about the Return Portal here.

Learn more

Enable your customer service to create return labels for all carriers in just a few clicks. Your service team selects the required number of return labels in the Parcel Finder and downloads them without entering further data. So you ensure a smooth and straightforward returns process for your customers.

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