Connect through the central API and gain access to the Delivery Platform
Enhance your shipping portfolio with additional services
Use our search engine for all information on shipments.
Communicate and interact with recipients
Keep your customers up to date with a tracking page.
Clear overview of your shipping process
Our insurance solution for all your parcels
Maximum convenient returns for your customers
Optimize shipping across Europe & the UK
Work with local delivery partners across Europe
Benefit from a cost-effective customs solution
We connect to your shop, warehouse, ERP, or other systems
Offset your transport related emissions
Save money and increase your NPS
Read our blog for the latest insights into logistics and e-commerce.
Download our expert shipping guides, white papers, and customer stories.
Faster resolutions, higher success, and less hassle from start to finish
Whether you ship your parcels with us or not, we handle all carrier communication and follow-ups for you. With our user-friendly interface, you can submit claims for lost, damaged, or delayed shipments in seconds, track real-time progress, and have full visibility of refunds. Our streamlined platform makes claims easier, faster, and more cost-effective—allowing you to capture more claims.
Submit, track and manage all your claims, through one platform, regardless of carrier, with just a few clicks.
Leverage our optimized workflows and automated auditing to capture more claims and increase recovery and refunds rates.
Once we have the claim, we take care of the rest, reducing your operational costs and saving you valuable time.
Submit, track, and manage your claims effortlessly.
Works with all carriers: Our Claims Center supports claims from any carrier, even for parcels not being shipped with Seven Senders, giving you a single solution for all your parcel claims.
End-to-end management: Seven Senders manages every step of the claims process—from submission to resolution—ensuring smooth and hassle-free handling of your claims.
Advanced analytics & monitoring: With our powerful dashboard, you can gain full transparency into your claims. Track performance, monitor reimbursements, and get actionable insights to improve your logistics processes.
Submit claims in seconds
Track real-time claim progress
Full visibility of refunds
Handle all carrier communication
Automated claim auditing
Challenge carrier resolutions
End-to-end claim management
Advanced analytics & monitoring
Supports claims with any carrier
Pre-filled Declaration of Recipient (DOR)
Submit, track, and manage your claims effortlessly
Take advantage of quick and easy claim submission. With one standard process for all carriers submitting your claims is a breeze. It only takes a few clicks and with minimal data entry. For cases requiring a DOR (Declaration of Recipient), our streamlined process automatically generates pre-filled forms with a user-friendly digital signature option, further simplifying the claims process for both shops and customers.
Use the Claims Center to manage all your claims, from all your carriers, in one place. Proactively track their progress and find the claims you are looking for using easy filtering, sort and search options. Additional information and documents can be easily provided using the “Take Action” button.
Stay in control with detailed analytics, enabling you to evaluate carrier performance and refund rates and track monthly reimbursements. Use the off-the-shelf dashboard to get an immediate overview at-a-glance or build and customize your own.