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Team Lead IT Support & Internal Infrastructure (f/m/x)


About Us

Seven Senders is the leading delivery platform to ship parcels. The company connects shippers with its carrier network of over 100 carriers in Europe, enabling them to use excellent local shipping as a competitive advantage. With additional delivery services such as Claims Center, Insurance, Return Portal and Labels, Seven Senders makes international shipping a simple matter. Automated shipping notifications, tracking and monitoring solutions ensure a transparent shipping process. Monthly reports and analyses enable data-based optimization of international shipping performance. Shippers receive everything from a single source and reduce complexity. 

You have an impact on the following topics:

Our IT Support & Internal Infrastructure team is dedicated to supporting our teams - this ranges from implementation of new processes and tools, maintaining IT security, setting up tools for our remote environment, hardware and software setups during onboarding and many more. As the Team Lead you will not only be the first point of contact for upper management, but you will also provide leadership, support and guidance to our growing IT Support & Internal Infrastructure team. You will take responsibility for multiple areas such as Support, Network, Security, System-Administration and Project Management. Among your first projects will be defining our "office first but remote-friendly" environment and setting up our new office.

  • Manage and improve our internal applications (Atlassian, Office 365, Google Workspace, Slack, Zoom, Freshdesk...)
  • Maintain our internal network (Firewall, AccessPoints, Switches)
  • Be responsible for all office-related IT Topics (Phones, Meeting Rooms, Event Support)
  • Take ownership of all 1st, 2nd, (3rd) level IT Support requests within a ticket system together with your team
  • Build and manage a central place for identity, permissions, and user management
  • Monitor, maintain, build, and extend overall security measures
  • Take ownership of software and hardware Implementation, repairs, negotiating with 3rd party vendors
  • Promote the technical and professional development of your team
  • Support the people department with on/off-boarding of colleagues

With these skills, you complete our team:

  • General technical knowledge of IT service delivery for applications, global hosting, end-user computing, and networking
  • Deep knowledge of Office 365 and its features  (Azure Active Directory, Enterprise Application, Conditional Access, Microsoft Intune)
  • Mobile Device Management 
  • Fundamental Network & Firewall knowledge (IPSEC ,BGP ,VPN , STP, VLAN, DNS, DHCP)
  • Fluent in German and English

Optional, but appreciated:

  • Familiarity with Amazon Web Services (EC2, SES, Route53, Site-to-Site)
  • VoIP experience PBX or similar

This is what you can expect from Seven Senders:

We are a fast growing and well established company and now, after six years on the market, we’ve expanded from being a Start-up to a global (player) and grown up company. Remaining a true start-up at heart - we are creative, dynamic, innovative and agile. What sets us apart is that we are at the forefront of latest trends, promoting continuous improvement and learning while our processes are optimized and occur automatically. We believe in international logistics. With employees from over 30 different nations, this is part of our DNA. Accordingly, our corporate language is English. 

  • A stable workplace in an established and fast growing market 
  • An unlimited/permanent employment contract in Germany
  • Flexible working hours
  • Alternative working models including part-time options
  • Subsidy for company pension scheme (BAV)
  • Full access to the 7S Academy portfolio with a wide range of trainings for all our employees
  • Relocation support to Germany 
  • Language courses (German & English)
  • A modern, digital workplace
  • Access to "Corporate Benefits"
  • Referral bonus program “Employees refer employees” 
  • Centrally located office (in the heart of Berlin)
  • Large selection of free drinks and snacks
  • Time out for (remote) team events (e.g. table tennis, kicker, team lunch, hackdays) 

We are looking forward to you and your application - Your Seven Senders People Team!

Seven Senders and COVID-19

The logistics industry is experiencing a strong growth due to the global pandemic. From this, Seven Senders also benefit. Our success is due to our increasing customer base and the expansion of our target markets. We are pleased to inform you that we are able to offer you a long term secure and stable employment.

In order to be able to guarantee you the greatest possible protection during your application process, we digitally map out our entire recruiting and onboarding process. 

Accordingly, we also support mobile working in times of the ongoing corona pandemic.

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Do you want to become part of one of the fastest growing startups?

We look forward to getting to know you today

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