Connect through the central API and gain access to the Delivery Platform
Offer out of home options, create labels, and optionally ship CO2-neutral
Use our search engine for all information on shipments.
Communication and interaction with the recipients
Keep your customers up to date with a tracking page.
Clear overview of your shipping process
Our insurance solution for all your parcels
Maximum convenient returns for your customers
Conquer new and existing markets with the highest customer satisfaction
Benefit from less complexity and an optimal carrier mix.
Combine the strengths of all carriers in Europe.
Guarantee continuous contact with your customers.
Improve your shipping processes with data.
Find insights from e-commerce and logistics.
Get exclusive knowledge from our experts.
29% of French online shoppers regularly buy from foreign online shops. Preferred delivery methods of the French are home delivery or pick-up and drop-off points. Ship to French Façon and offer the most popular delivery methods with the best local carriers. We can help you find the right carrier or put together a mix of carriers to reach all French regions. Time window specific-delivery and live tracking are standard for shipping.
Over the last five years, the online shopping market in Italy has grown by 89%. Take advantage of this growth and attract Italian customers for yourself. In addition to the usual payment methods such as credit card or bank transfer, Italians rely on Cash on Delivery for foreign online shops. Ensure the perfect shopping experience by shipping with our premium carriers and gain the trust of your Italian customers.
Swiss consumers enjoy a comfortable financial situation and like to buy in other European countries. Direct cross-border online purchases with delivery to Switzerland are steadily increasing, most recently by almost 20%. Profit from the purchasing power and growth in Switzerland. 65 % of Swiss people hesitate to complete a purchase if an online shop charges too high shipping costs. With us, you will receive an all-round package including collective customs clearance and a returns solution to offer your customers a cost and effort reduced customs solution. In this way you can secure new customers and observe local delivery and payment habits.
Almost three quarters of German online shoppers have already ordered abroad. More and more German customers are having positive experiences with foreign shops. The sales share of foreign shops in German e-commerce is expected to reach 10 per cent in the next few years. For German web shoppers, customer-friendly delivery is crucial. Real-time shipment tracking is particularly popular with Germans. We can help you find a carrier that lets you keep track of your costs and your customers during delivery.
The Austrian market is relatively manageable, with almost half of all imports coming from Germany. The services of the last mile carriers focus on fast delivery, automated SMS, e-mails if the delivery could not be made and the collection of the parcels for return by the delivery service. Austria is a very innovative country when it comes to the last mile: whether it is robots that autonomously navigate to the destination and notify the customer in advance via SMS or deliveries with environmentally friendly bicycles or electric vehicles, the Austrian freight forwarding scene offers special solutions – also for your customer group.
Source: Online Shopper Barometer 2018, DPD Austria, www.retailreport.at. 2019, Statista 2019
We believe that trade brings the world, and Europe in particular, closer together. Whether Spain, the Scandinavian countries or Eastern Europe – use our country-specific know-how, our expertise and our carrier network in all European countries. Shine with an outstanding shipping performance in your target market and conquer new markets with us.
Sources: own data collection; DPD’s e-consumer barometer; Statista, PricewaterhouseCoopers
Benefit from our international solutions
Customize your delivery options optimally to the service expectations of your customers. Guarantee the highest customer satisfaction through shipping like local shops in the respective target market and thus achieving additional sales from day one.
We connect you with all carriers in Europe. So you can deploy the local specialists exactly where they are best. This leads not only to satisfied customers in your target market but also to low costs.
With our carrier network, you achieve maximum flexibility with minimum complexity and serve every European market in a short time. You benefit from the strengths of the individual carriers - everything from a single source.
Stay in constant contact with your customers during shipping. Through automated notifications you increase customer satisfaction and minimize the effort of your customer support by up to 30%.
Gain insight into the performance of your entire supply chain and increase the significance of your reports through harmonized data across all carriers. Optimize your shipping on the basis of numerous evaluation options.