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Team Lead Key Account Management (f/m/x)

Berlin, Berlin, Germany

With its leading delivery platform to ship parcels, Seven Senders makes international shipping a simple matter. Established in 2015, we have 250+ employees and have delivered 100m+ parcels thus far.

Our Key Account Management teams manage the existing customer business and support our customers in expanding their business with our tailor-made solutions and product innovations. As Team Lead you are an experienced commercial expert and passionate leader to manage one of our top Key Account Management teams and successfully oversee a portfolio of our key customers.

The essence of your role: 

  • Guide and develop up to 8 (Key) Account Managers, ensuring the best commercial outcomes for our B2B portfolio
  • Develop account plans to further expand the relationship with our customers and carry out business reviews with the customer to create a long-term relationship
  • Identify upsell potential and lead these opportunities to a conclusion - from the preparation of the offer, through the negotiation to the final signature of the contract
  • Develop pricing and negotiation strategies and give consultancy to our cross-functional teams
  • Create best practices and KPIs to support productivity and success of the Key Account Management team and increase the customer satisfaction

This is what you need to succeed:

  • You are an experienced and passionate leader; you have developed successful teams in (Key) Account Management, ideally within the transport and logistics industry
  • You have an academic degree or comparable qualification, ideally with a focus on sales or logistics/transportation
  • Your heart beats for numbers, data and facts - your analytical skills help you to explain complex relationships and prioritize tasks for you and your team
  • You are fluent in German and English

7 Reasons to join Seven Senders

  • Flexibility: Recently we moved to our new brand office, we have a hybrid model of working with flexible remote-office set-up and flexible working hours. And if you wish, for 2 months per year you can work from almost anywhere.
  • Benefits: We offer annual inflation increases, English language courses, corporate benefits platform.
  • Growth: We want you to grow and develop your career together with us. Apart from interesting work, we offer a development platform via our 7Senders Training Academy and our development budget.  
  • Commitment: We offer unlimited permanent German contract in an established and booming industry
  • Mission Zero: Climate-neutral and zero long term impact. With our green initiatives we are reaching climate-neutrality for ourselves, and, hopefully, we're inspiring the entire logistics sector to join us in creating a sustainable future.
  • Real impact: You are vital to unlocking further growth potential for our business and our revenues.
  • Culture: We embody the collaboration, open doors, and no fuss results-focus you’d expect from a growing Technology Scale-up. We like to celebrate and come together:  team events, BBQ parties are here for you. We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender identity, age, or disability.


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