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IT Team Lead -Internal IT & Support(f/m/x)


About Us

Seven Senders is the leading delivery platform to ship parcels. The company connects shippers with its carrier network of over 100 carriers in Europe, enabling them to use excellent local shipping as a competitive advantage. With additional delivery services such as Claims Center, Insurance, Return Portal and Labels, Seven Senders makes international shipping a simple matter. Automated shipping notifications, tracking and monitoring solutions ensure a transparent shipping process. Monthly reports and analyses enable data-based optimisation of international shipping performance. Shippers receive everything from a single source and reduce complexity. 

Our IT Support & Internal Infrastructure team is dedicated to supporting our teams - this ranges from implementation of new processes and tools, maintaining IT security, setting up tools for our hybrid work environment, hardware and software setups during onboarding and many more. 

As the Team Lead,  you will be working closely together with our other departments regarding their IT requirements and you are a sparring partner for the management board and ensure the smooth running of multiple areas such as Support, Network, Security, System-Administration and Project Management. Among your first projects will be defining our "office first but remote-friendly" environment and setting up our new office.

The essence of your role: 

  • You will provide leadership, support and guidance to our IT Support & Operations team (currently 4 colleagues based in Berlin).
  • You will develop and implement project-specific IT concepts and optimise the IT infrastructure as well as control and manage external IT service providers.
  • You will research, analyse, plan and implement new technologies to ensure a modern IT Infrastructure environment.
  • You are responsible for our internal IT budget, and all of the tools that are used within the organisation.
  • You define, implement and monitor cyber security measures regarding continuous improvement.

This is what you need to succeed:

  • Several years of professional experience in a comparable position, preferably in Germany as you will have to deal with local providers
  • Having experience in cloud infrastructure and managing different aspects of it
  • Previous experience in project and change management as well as in the sustainable design of IT strategies and organisations
  • Strong communication leadership personality with conceptual strength, entrepreneurial thinking and acting with hands-on mentality
  • High service orientation and quick comprehension
  • Successfully completed studies in computer science or in a comparable field of study 

7 Reasons to join Seven Senders

  • Flexibility:  At the moment we are fully remote but from September this year we’re hoping to excite you with our new brand office, flexible remote-office set-up, and flexible working hours. And if you wish so, for 2 months per year you can work from almost anywhere.
  • Benefits: We offer annual inflation increases, German & English language courses, mental & physical health program, corporate benefits platform. 
  • Growth: We want you to grow and develop your career together with us. Apart from interesting work, we offer a development platform via our 7Senders Training Academy and our development budget.   
  • Commitment: We offer unlimited permanent German contracts in an established industry.
  • Mission Zero: Climate-neutral and zero long term impact. With our green initiatives we are reaching climate-neutrality for ourselves, and, hopefully, we're inspiring the entire logistics sector to join us in creating a sustainable future.
  • Real impact: You will play a critical part in defining our "office first but remote-friendly" environment and setting up our new office.
  • Culture: We embody the collaboration, open doors, and no fuss results-focus you’d expect from a growing Tech-enabled Modern Logistics Technology Scale-up. We like to celebrate and come together:  team events, BBQ parties are here for you. We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender identity, age, or disability.

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