YOUR CAREER AT SEVEN SENDERS

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Open positions

Ist Level Support (f/m/x)

Berlin


About Us

Seven Senders is the leading delivery platform to ship parcels. The company connects shippers with its carrier network of over 100 carriers in Europe, enabling them to use excellent local shipping as a competitive advantage. With additional delivery services such as Claims

, Insurance, Return Portal and Labels, Seven Senders makes international shipping a simple matter. Automated shipping notifications, tracking and monitoring solutions ensure a transparent shipping process. Monthly reports and analyses enable data-based optimisation of international shipping performance. Shippers receive everything from a single source and reduce complexity. 

You have an impact on the following topics:

Our IT Support & Internal Infrastructure team is dedicated to supporting our teams - this ranges from implementation of new processes and tools, maintaining IT security, setting up tools for our remote environment, hardware and software setups during onboarding and many more. 

  • Manage help desk software or ticket system
  • Onboarding & Off boarding
  • Account creation 
  • Logging call / email activity via Service Desk
  • Troubleshooting and managing simple software, hardware or network issues
  • Stay up-to-date with updates, changes within the company
  • Delegate difficult problems to the senior colleagues 
  • Hardware Asset Management
  • Take over ownership for certain projects or major applications

With these skills, you complete our team:

  • Entry level of IT Support (study or work experience appreciated)
  • Eager to learn new technologies 
  • Strong organisational and communication skills
  • Ability to work in a team and a high degree of initiative
  • Solution-oriented and structured approach to work, including good time management skills
  • Knowledge of the Microsoft product family
  • Experience in troubleshooting various operating systems like Windows, OSX, Linux
  • Experience in dealing with ticket systems and a technical understanding of repairs
  • Fluent in English /German nice to have

This is what you can expect from Seven Senders:

We are a fast growing and well established company and now, after six years on the market, we’ve expanded from being a Start-up to a global (player) and grown up company. Remaining a true start-up at heart - we are creative, dynamic, innovative and agile. What sets us apart is that we are at the forefront of latest trends, promoting continuous improvement and learning while our processes are optimized and occur automatically. We believe in international logistics. With employees from over 30 different nations, this is part of our DNA. Accordingly, our corporate language is English. 

  • A stable workplace in an established and fast growing market 
  • An unlimited/permanent employment contract in Germany
  • Flexible working hours
  • Alternative working models including part-time options
  • Subsidy for company pension scheme (BAV)
  • Full access to the 7S Academy portfolio with a wide range of trainings for all our employees
  • Relocation support to Germany 
  • Language courses (German & English)
  • A modern, digital workplace
  • Access to "Corporate Benefits"
  • Referral bonus program “Employees refer employees” 
  • Centrally located office (in the heart of Berlin)
  • Large selection of free drinks and snacks
  • Time out for (remote) team events (e.g. table tennis, kicker, team lunch, hackdays) 

We are looking forward to you and your application - Your Seven Senders People Team!

Seven Senders and COVID-19

The logistics industry is experiencing a strong growth due to the global pandemic. From this, Seven Senders also benefit. Our success is due to our increasing customer base and the expansion of our target markets. We are pleased to inform you that we are able to offer you a long term secure and stable employment.

In order to be able to guarantee you the greatest possible protection during your application process, we digitally map out our entire recruiting and onboarding process. 

Accordingly, we also support mobile working in times of the ongoing corona pandemic.

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Do you want to become part of one of the fastest growing startups?

We look forward to getting to know you today

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